Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

    • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    Im Sinne der EU-Datenschutz-Grundverordnung bin ich, Isolde Andrä, die Datenverantwortliche für deine personenbezogenen Daten. Wenn du Fragen oder Bedenken hast, kannst du mich unter Isolde.andrae@icloud.com kontaktieren.
    Alternativ kannst du mich unter folgender Adresse anschreiben:
    Isolde Andrä Hubertusstr. 14 71642 Ludwigsburg

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